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A persons Patient Activation Score (PAM) helps show staff how well an individual is able to manage their own well being. Once an assessment has been completed it is a quick way for other staff (that may not know the person that well) to better understand the level of support they will need.
https://www.england.nhs.uk/wp-content/uploads/2018/04/patient-activation-measure-quick-guide.pdf
| Customer | Internal |
| Customer Priority | 5 |
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Customer Challenge
Where a PAM score exists, it is a helpful indicator for users, and help them tailor support to the individual needs. If an organisation does use the PAM score, it would be counter-productive not to display it. |
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Business Case
It is mentioned on the NHS Health System Support Framework |
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